The complicated battle over unconscious-bias training

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Starbucks and Google have been doing it. So have Sephora and Papa John’s. The UK’s Civil Service will no longer be taking part, while the Labour Party has been criticised for doing it in 20-minute chunks.

What these organisations have in common is that they’ve all introduced some form of unconscious-bias training, which educates people about the knee-jerk preconceptions they hold and how these beliefs may affect their actions.

But while well-intentioned, there’s mixed evidence that unconscious-bias training works. If they’re not carefully designed, training sessions may become…


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